Explore the unconventional career journeys of Sonia and Herald, human resource managers in the Indian hotel industry. Learn about their transitions, educational backgrounds, and insights into handling attrition. Discover valuable advice for young professionals.
This discussion delves into the unique career journeys of Sonia and Herald, both of whom serve as human resource managers in the Indian hotel industry. They share their unconventional paths to HR roles and provide insights into how they made successful transitions.
Sonia began her journey as an arts student in Mumbai with no clear career path. She discovered her passion for hospitality when she joined the STEP training program at the Trident hotel in Kochi. After working as a food and beverage associate at Trident Bandra Kurla Complex, she briefly ventured into the corporate world but found her way back to hotels. Her journey led her from front office to training, and eventually, she became an HR Manager at the Hyatt Regency Trivandrum. Sonia's story highlights the importance of passion and adaptability in building a career.
Herald, on the other hand, started his career as a microbiologist and initially worked in scientific research. He ventured to Qatar and Dubai for work, serving as a hygiene manager at InterContinental Hotel in Doha. Later, he returned to India and joined Holiday Inn Kochi. A call from Andrew Kaushik in Hyderabad led him to an unexpected transition into HR. Herald's journey emphasizes the value of recognizing one's passion and seizing opportunities for career growth.
The conversation also touches upon the need for upskilling to excel in HR roles. Sonia pursued relevant courses after becoming a training manager, while Herald completed an MBA in Human Resources. They stress the importance of gaining knowledge, even before transitioning into HR, to effectively manage the responsibilities in this field.
The discussion moves on to the challenges faced by HR managers in the post-COVID era, with both Sonia and Herald highlighting the significant issue of attrition. The rise of startups and changing work culture has contributed to high employee turnover. To address this challenge, HR professionals need to work hard to engage and retain their teams.
In the final segment, Sonia and Herald offer valuable advice to young professionals. They stress the significance of patience, perseverance, and stability in one's career. They encourage individuals to take the time to explore their interests and make thoughtful career transitions. Their personal experiences serve as inspiration for those navigating their own career journeys.
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