Learn how to set up and leverage Conversation AI in HighLevel for better customer interactions. Explore the steps to activate suggestive and auto-reply modes for efficient responses.
In this tutorial, we'll delve into the setup and utilization of Conversation AI in HighLevel, a powerful tool for improving customer interactions. We'll distinguish Conversation AI from Workflow AI, highlighting its conversational nature and purpose. Enabling Conversation AI involves a multi-step process, including actions at the agency-level, SAS account-level, and sub-account level. We'll also explore the availability of suggestive and auto-reply modes and the importance of fine-tuning responses for effective customer communication.
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